Questions parents ask

Use the Register Your Child form on this site. It takes a few minutes: your details, your child's details, and the subjects you are interested in. You will receive a reference number immediately, and we will contact you to talk through levels, timing and the right class format.

MindSpring is open to all school subjects. Our current subject list is on the Subjects page. If the subject you need is not listed yet, contact us — we will tell you honestly whether we can cover it.

Talk to us when you register. Depending on the subject and level we may suggest a short assessment first so that we place your child correctly rather than guessing.

Yes. We support the Malaysian national syllabus through to SPM, the IGCSE syllabus for international school students, and both Junior and Senior Middle UEC. Tell us which examination your child is sitting when you register so we match them to the right teacher.

Primary school through to secondary school — Standard 1 to Form 5, plus the equivalent IGCSE and UEC levels.

Both. Some families prefer coming in, others prefer online, and some mix the two. You can state a preference when you register and change it later.

One-to-one means the whole lesson is built around your child, at their pace, with flexible timing. Small-group means a small class of students at a similar level, which costs less and lets students learn from each other's questions. We will recommend one after we understand where your child is.

Submit an absence notice through the parent portal, or message us, as early as you can. Replacement classes can be requested through the portal and are arranged subject to teacher and room availability.

Fees depend on the subject, level, class format and number of hours, so we quote after we understand what your child needs rather than publishing a number that may not apply to you. Use the Request Fee Information button or contact us directly.

Parents get a portal account. Teachers record what was covered in each lesson, and progress notes are released to you once reviewed. You can also see attendance history and upcoming classes there.

Use the Teach With Us page. Tell us your subjects, levels, examination experience and availability, and attach your resume. Every application is read.